Does Cup Size Matter?

Every Fast Food Chain I am aware of bundles meals as combo meals. You get main entre, fries, and large soda for so many dollars and cents.

At places that do not sell sandwiches, ordering combo meals you are offered chicken, fish, taco’s, etc, fries, and a soda. Not a bad deal and usually cheaper than ordering ala carte.

Unless you are not a big soda drinker. As I am. When most of a small soda is all I want a large soda cup seems like a waste, not to mention it is bigger to hold. Here is what happens more often than not when I eat a combo meal. I see a meal I want and add up the prices with a small soda instead of the default size soda. The combo of course is generally less expensive.

Not your way, not today

Not your way, not today

The conversation generally goes something like this:

“I would like one number X please.”

“Okay, that is one number X, an entre, fries, and a large soda.”

“Yes, that is correct. I would be happy with a small soda cup as I do not drink much soda.”

“You want a number X combo plus a small soda?”

“No, I would like a number X combo, but I would like to substitue a small soda cup instead of a large soda.”

This makes perfect sense to me. A large cup is a waste as I never fill a large soda cup even half full. This also seems to make sense for the business. Smaller cup = less soda = less money spent on a cup and soda. More profit for the business. Feels like a win, win….

“Sir, the combo only comes with a large soda”

“I understand that, but a small soda cup is all I want in place of a large soda cup. I do not drink much soda so a small cup is fine.”

“I would have to charge you more because you would not be ordering the combo. It would be more expensive”

“Okay, I understand, a large cup is fine.”

Not sure this is an inventory issue, giving away small cups and upsetting the bean count. It may be the store manager refusing to allow any deviation from the menu. Or it may be something totally different. I find it plain old annoying.