Tag Archives: customer satisfaction

Customer Value Verses Customer Money

This is a comparison of two businesses. They both are in the food service industry. The areas they are located in are about the same, but they manage their business completely different. One of these, a Mom and Pop business, … Continue reading

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Customer Satisfaction and Cleanliness are not Disparate

Hello, I dined at…with my wife last week. As usual we had a wonderful meal. My wife had…and I had…. As always, service was superb and the food cooked to perfection. The meal for me however was diminished by my … Continue reading

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Does Cup Size Matter?

Every Fast Food Chain I am aware of bundles meals as combo meals. You get main entre, fries, and large soda for so many dollars and cents. At places that do not sell sandwiches, ordering combo meals you are offered … Continue reading

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Happy Customers Get Repeat Sales

Tale of three national chain stores. I wanted one package of un-waxed dental floss. In two stores I found ten to fifteen types of waxed dental floss and no un-waxed dental floss. In the third store I found one package … Continue reading

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Ethical Business Practices and Happy Customers

More than a few things on my mind right now. What I would like to discuss and what I can write about are not the same. Item one is a personal issue. Maybe I will want to write about it … Continue reading

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